Latest from the Notebook

“Do Not Reply” Email is Lazy

When you think about it, sending automated email to your customers from a “Do Not Reply” email address is a really odd thing to do, yet most online business do it. Why?

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A few of my favorites

Pagination Alternatives

Pagination is one of those ubiquitous things on the web. It’s easy to see a pattern like that, apply it to your own “I have too much data to show on one page” problem and take the quick win. Everyone else is doing it, it’s a pattern, you should use it too, right?

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Hey, I'm Justin

Justin square

I help software teams build amazing products by first building empathy for the customers they’re trying to serve. Read more.